Do you have questions?
Our FAQ has the answers – from A for Anonymity to Z for Two-Factor Authentication.
Is pollxpress the right solution for my organization?
Yes. pollxpress is designed for associations, chambers, universities, companies, foundations, NGOs, and any organization that needs secure and transparent online voting. It is suitable for both small committees and large assemblies with thousands of participants.
Can pollxpress be used for board, shareholder, or member meetings?
Yes. pollxpress is designed for all kinds of formal organizational decisions, including member assemblies, shareholder meetings, board elections, committee votes, and delegate conferences.
Why choose pollxpress instead of a generic survey tool?
pollxpress is purpose-built for secure elections and formal decision-making. Unlike general survey platforms, it focuses on voter authentication, election integrity, transparent processes, and reliable documentation rather than marketing surveys.
What types of votes does pollxpress support?
From simple yes/no votes to complex elections with multiple candidates and voting rounds. You can configure, for example, list elections for works councils, multiple-choice questions, board elections, and many other voting formats.
Can pollxpress support legally binding elections?
Yes. pollxpress is specifically designed for formal votes and elections where transparency, voter authentication, and reliable result documentation are essential.
Can I also conduct anonymous surveys with pollxpress?
Yes, but pollxpress is specialized in formal votes and elections. For simple opinion surveys without an election character, other tools may be more suitable. Our focus is on secure and legally reliable decision-making, including voter authentication where required.
Do we need technical knowledge or installation?
No. pollxpress is a web application. Simply open it in your web browser—no installation required. The intuitive interface enables even non-technical users to set up an election within just a few minutes.
How quickly can I create my first election?
Most organizations can prepare their first election in just a few minutes. The setup process is intuitive and guides you step by step.
Can I test pollxpress before my event?
Yes. You can create a free account and explore pollxpress before purchasing a voting package.
Can I schedule a vote in advance?
Yes. Votes and elections can be prepared days or weeks in advance and activated exactly when required.
Do participants need to create an account?
No. Participants do not need to register or create an account. They simply join the voting room using their web browser by scanning a QR code, opening a direct link, or entering the room code. They then authenticate using their unique PIN or voting token. No software installation or user account is required.
Can participants vote using smartphones?
Yes. pollxpress works on smartphones, tablets, laptops, and desktop computers without requiring any software installation.
Can votes be conducted during hybrid or in-person meetings?
Absolutely. pollxpress works equally well for online, hybrid, and in-person events where participants use their own smartphones, tablets, or computers to cast their votes securely.
How many participants can join a vote?
pollxpress scales from small board meetings to elections with thousands of participants. Simply choose the participant package that best fits your event.
Is there a participant limit for simultaneous voting?
Can I restrict voting to eligible participants only?
Yes. pollxpress supports secure participant authentication and access control, ensuring that only authorized voters can participate.
Can participants vote only once?
Yes. Each eligible participant can cast only one valid vote, effectively preventing duplicate voting.
How is ballot secrecy protected?
pollxpress protects ballot secrecy through a privacy-by-design architecture. Voter authentication and vote storage are handled separately, with no direct relationship between voter identities and stored ballots. This ensures confidential and anonymous voting throughout the election process.
Is pollxpress GDPR-compliant?
Yes. pollxpress is hosted exclusively within the European Union and is operated in accordance with the GDPR. Personal data is processed only where necessary and retained only for as long as required. We also provide a Data Processing Agreement (DPA) to every customer.
Can election results be displayed live?
Yes. Depending on your election settings, results can either be displayed immediately after voting closes or kept hidden until the official announcement.
Can I download the voting results?
Yes. Results can be exported immediately after the election in common file formats for documentation, auditing, and further analysis.
What happens if something goes wrong during the online election?
pollxpress is designed to provide a reliable and stable voting experience. Election data is continuously saved and can be exported for documentation and auditing. If you have any questions or experience technical issues, you can simply contact our team. We will respond as quickly as possible.
Is support available if we need help?
Yes. pollxpress is designed as an intuitive self-service platform, allowing you to create and manage elections independently. If you need assistance, you can contact our team at any time. We will respond as quickly as possible.
In which languages is pollxpress available?
pollxpress is currently available in English, German, French, Spanish, and Italian. The application is localized, and users can change their preferred language at any time in their account settings.
